Create a gift voucher campaign
The 'Gift Vouchers' app allows you to create single-use discount vouchers, particularly for communication campaigns or marketing operations.
In the 'Apps' section, install the 'Gift Vouchers' app.
#Create a campaign
A campaign groups together several gift vouchers that share the same terms of use.
When creating a campaign, you define:
- a label;
- a discount amount or discount percentage;
- a validity period.
You can also limit the discount to specific products by associating a product tag with the campaign. In this case, only products in the sale carrying this tag will be eligible for the discount.
Vouchers, each identified by a unique code, can then be added to the campaign. A voucher can be associated with a customer or remain usable without being associated with a customer.
#Using a voucher at checkout
When the beneficiary presents their voucher:
- Open the Action menu of the sale, in the top right corner.
- Select Gift Vouchers.
- Enter the voucher code.
The software automatically checks:
- that the code exists and has not already been used;
- that the campaign is still valid;
- if the voucher is associated with a customer, that the customer on the sale matches the customer associated with the voucher.
If these conditions are met, the discount is applied to the sale.
A fixed-amount discount is applied to the first lines of the sale until the full voucher amount has been used. If the campaign is limited to a product tag, only the lines corresponding to that tag are taken into account.
A percentage discount is applied to all products in the sale or, if the campaign is limited to a tag, only to products carrying that tag.
#Voucher consumption
A voucher is permanently consumed as soon as it is added to a sale.
Deleting the lines that benefited from the discount does not reactivate the voucher. If you need to reissue the discount, you will have to create a new voucher in the relevant campaign.