The order process – Myshop theme
1/ Create an order
To add a product to an order :
- Click on the product thumbnail or the product name to reach the product page,
- Select the product variant and modifiers,
- Enter a quantity,
- Add a note if necessary,
- Click on the 'Add to cart' button.
In the cart at the top left side of the page, select the delivery method: pick-up or delivery.
For a multi-store account, select the store from which the order will be picked up from. Product availability for the selected store is checked at this step.
2/ Save customer information
For pick-up delivery, the customer enters his contact information and select a date and time to collect the order.
For shipping delivery, the customer needs also to enter a delivery address.
At this step, shipping fees set up in 'Settings/Website' are added to the order amount if the shipping delivery method is selected.
3/ Order checkout
At the next step, the customer is prompted to select the payment method, among the ones you activated in 'Settings/Website' for the delivery method selected.
Card payments are processed by Stripe. More information.
When the order is completed, your customer will receive a confirmation email. You can configure this message in 'Settings/Website'.
You will also receive a notification by email.